List contact-center queues

Return all active queues (voice and chat) for the authenticated account.

Endpoint: POST https://<base>/api/v2/GetCenterQueues.php

Returns every active row in cc_fila for the authenticated customer (ccf_active = 1), sorted alphabetically by name. Useful to populate queue pickers in custom dashboards or before calling CreateCampaign with queue_id.

Authentication

Token authentication required. See Authentication.

Request

tsid — type: string — required

Token for the account.

This endpoint takes no other parameters.

Request example

```bash curl curl -X POST ‘https:///api/v2/GetCenterQueues.php’
-H ‘Content-Type: application/json’
-d ‘{ “tsid”: “YOUR_TSID” }’

## Response
```json 200 OK
{
  "return": { "status": "OK", "status_code": "0" },
  "queues": [
    {
      "queue_id": 678,
      "name": "Sales NPS",
      "type": "ch",
      "type_description": "Chat",
      "description": "Inbound sales after NPS survey",
      "active": true,
      "created_date": "2026-05-06",
      "ai_tutor": { "id": 12, "name": "Sales tutor" },
      "ai_chatbot": { "id": 45, "name": "Sales bot" },
      "buttons": {
        "button_1": "Send proposal", "button_2": "Mark as won",
        "button_3": "", "button_4": "",
        "button_5": "", "button_6": "",
        "button_7": "", "button_8": ""
      },
      "dropdowns": {
        "dropdown_1": ["Hot", "Warm", "Cold"],
        "dropdown_2": []
      },
      "templates": ["101", "102"]
    }
  ]
}

Error codes

Code	status	Cause
240	Erro ao buscar filas	Database error preparing/running the query.